Why Google Business Profile Reviews Matter Online reviews play a critical role in shaping your business’s reputation. With 98% of consumers reading online reviews before making a purchase, managing your Google Business Profile (GBP) reviews effectively can impact your visibility, trustworthiness, and customer acquisition. Benefits of Managing Google Reviews: ✔ Boost Local SEO – Higher […]
Category Archives: Customer Loyalty
Client Success, Customer Lifecycle Marketing, Customer Loyalty, Customer Relationship Management, Marketing Automation
How Relationships Build Revenue
It’s no secret that relationships build revenue. We’ve been saying it for years. It makes no difference whether your model is business-to-business or business-to-consumer – at the end of the day, the customers who trust you will continue to do business with you and are more likely to spend more money with you over time […]
How many times have you written a review on Yelp, G2 Crowd, Amazon.com or Facebook? Customer feedback is an important method to measuring customer satisfaction. Many businesses gauge client success by the satisfaction levels of their customers. While a passing grade of four out of five stars may help an organization better prioritize upcoming projects […]