Category Archives: Customer Lifecycle Marketing

How Relationships Build Revenue

social media sentiment

It’s no secret that relationships build revenue. We’ve been saying it for years. It makes no difference whether your model is business-to-business or business-to-consumer – at the end of the day, the customers who trust you will continue to do business with you and are more likely to spend more money with you over time […]

Expert Interview Series: Tyler Williams on Keeping Your Clients

keeping your clients

This post was originally published on Media Shower’s site.  Do you know what single act is more important than getting a new client? Keeping your clients. But how do you do that? Tyler Williams, Sales and Marketing Operations Manager at Right On Interactive, says it’s all about where you put your focus. Tyler says your focus should […]

Promoting Customer Retention Through Lifecycle Marketing

customer retention

It’s been a couple years since my college friend group and I graduated Butler, so this past weekend we all reunited in Indianapolis. Besides tuning into the Butler game and exploring the shops on Mass Ave, no one could return home without hibachi from our favorite restaurant: Tomo. It didn’t matter that we had been […]

Bilbo Baggins and the Customer Journey. Wait, what!?

the Customer Journey

Like it or not, your customers are on a journey with your brand with or without you. If you have seen The Hobbit: An Unexpected Journey, you can picture your customers and prospects behaving similarly to the excited Bilbo Baggins as he runs out of his home shouting, “I’m going on an adventure!” As modern […]

How Indy Tech Companies are Building Customer Relationships

Building Customer Relationships

Uber. A word that has been established in the minds of travelers whether they are traveling from the suburbs to downtown, or to the airport. It has taken Indianapolis by storm. Uber is an app that you download on your phone, allowing you to connect with a driver in minutes. The driver will then pick you […]

A Guide to Database Lifecycle Marketing

database lifecycle marketing

Database marketing is a fast-growing strategy that has gained popularity in recent years with advance in business software systems. At its core, database marketing includes the communication, promotion, and sales activities of an organization based on a database management system. With increased functionality in CRM and marketing automation solutions, marketers are able to construct customer […]

Top 10: How to be Smarter than a 5th Grader with Lifecycle Marketing

lifecycle marketing

Most of us are familiar with the show, “Are You Smarter Than a Fifth Grader,” which features adults and 5th graders in a battle of wits with seemingly elementary questions.  What if instead of geography, history, math, and science, these questions featured marketing technology questions applicable to the overall success of your business?  Do you […]

New Lifecycle Marketing E-book!

e-book

Is your company trying to shorten their sales cycle? Are they striving to generate new business while retaining current customers? Right On Interactive is now introducing its newest E-book: Lifecycle Marketing 101: What Every B2B Marketer Needs to Know About CLM! With this ebook, B2B marketers, senior executives, sales enablement professionals, or those seeking to know […]

How Do Life Events Trigger Lifecycle Marketing?

trigger lifecycle marketing

The parents who learned of their teenage daughter’s pregnancy through Target’s direct marketing of baby products may have been spot on, but it does not necessarily portray marketers in a positive light. But despite Target letting the stork out of the bag, it does give you a good indication of how sophisticated marketers have become […]